Effective Date: 2-20-2025
At Infinity Stars Preschool, we are committed to providing high-quality digital learning experiences for young children. Because our content is digital and accessible immediately upon purchase, we have a strict no-refund policy in place.
No Refunds on Digital Products & Memberships
All purchases, including but not limited to:
Monthly memberships
Digital downloads (storybooks, activity packs, lesson materials)
Online courses or pre-recorded classes
are non-refundable once payment has been processed.
Membership Cancellation
Parents may cancel their subscriptions at any time; however, no refunds will be issued for the remainder of the billing cycle. Your access to the preschool content will continue until the end of your paid period.
Exceptional Cases
Refunds will only be considered in the following cases:
Duplicate charges due to a system error (must be reported within 7 days).
Incorrect charges (e.g., charged for the wrong membership tier).
To request assistance, please contact Ms. Shelli info@infinitystarspreschool.comÂ
By purchasing a membership or digital product, you acknowledge and agree to this No-Refund Policy.
Thank you for your support and understanding!